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Fred Kotynski

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Latest activity by Fred Kotynski
  • Fred Kotynski created an article,

    Product Collection Introduction

    1. Dashboards
    2. Products Collection (Premium)

      Premium Collection The  Products Collection of Dashboards provides extensive metrics on the material and labor.  The data is based on "Delivered" sales from your RFMS order system.  Benchmark dat...

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    • 1 follower
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  • Fred Kotynski created an article,

    RFMS Connect Data Service Issues

    1. Getting Started
    2. Errors

    If you are experiencing problem with the RFMS Connect Data Service for Business Insights the following program can be used help determine the cause. The file below is available for download and sho...

    • 1 follower
    • 0 comments
    • 0 votes
  • Fred Kotynski created an article,

    Region Map (Benchmark Filter)

    1. Getting Started
    2. Basics

    Business Insights defines the Benchmark Regions as follows: United States & Canada  

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    • 1 follower
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  • Fred Kotynski created an article,

    Login Error 1012

    1. Getting Started
    2. Errors

    When you attempt to login to Business Insights and receive a "BIR configuration error id 1012." error, this is an indication that your user setup is not completed.  Please contact the help desk by ...

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    • 1 follower
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  • Fred Kotynski created an article,

    3rd Quarter 2018 Notes

    1. Enhancement Notes
    2. 3rd Quarter 2018

    New Sales Overview Dashboard - Added "Change %" KPI for Sales and Gross Margin   ______________________________________________________________________ Open Quotes Dashboard - Added Quote Detail Li...

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    • 1 follower
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  • Fred Kotynski created an article,

    Glossary of Terms

    1. Getting Started
    2. Basics

    The following terms and concepts are used throughout Business Insights.   Affiliated Used to define a Company or Store as part of a buying group or co-op.  Available as a filter in some dashboards,...

    • 1 follower
    • 0 comments
    • 0 votes
  • Fred Kotynski created an article,

    Using Business Insights on a Mobile Device

    1. FAQs
    2. General

    Business Insights can be used on mobile devices; preferably tablet formatted devices like an iPad and Android based tablets.     Please keep in mind that Business Insights is a web based tool and t...

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    • 1 follower
    • 0 comments
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  • Fred Kotynski created an article,

    2nd Quarter 2018 Notes

    1. Enhancement Notes
    2. 2nd Quarter 2018

    The following changes/updates have been introduced: New: Quotes collection New: Quotes Overview dashboard New: Quotes Closed Quotes dashboard New: Open Quotes dashboard New: Sales Agent Quotes Perf...

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    • 0 comments
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  • Fred Kotynski created an article,

    1st Quarter 2018 Notes

    1. Enhancement Notes
    2. 1st Quarter 2018

    The initial release of Business Insights includes 3 Collections of Dashboards: Sales, Profitability and Month To Date.  These collections contain several Dashboards as noted below.  Each Dashboards...

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  • Fred Kotynski created an article,

    RFMSConnect Error: File dbo.PosConfig could not be opened

    1. Getting Started
    2. Installation

      Issue If you experience the following error, a likely cause is an invalid executable program has been selected in your RFMSConnect scheduled task.       Solution Please reconfigure your RFMSConn...

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    • 1 follower
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